Customer Service

Shoe Fitting Advice

Having the right fit is essential to performing your best, no matter what your activity. Just like people, feet come in all shapes and sizes. That's why we offer many shoes in multiple widths, from narrow (2A) to extra-extra wide (6E). Please see below for more information on shoe fit, width and advice. To find out more about Shoe Lasts and New Balance technology, visit the About NB Shoes page. In order for us to help and recommend a product for you, please contact our Product Specialists by email or by calling 1.800.728.6247.

General Sizing Tips

  • Your heel should fit snug with no slipping. The midfoot of the shoe under your arch and over the top of your foot should be snug but not tight. You should have enough room in the toe box to wiggle your toes. New Balance Shoes are made to fit directly out of the box. They do not need to be "broken in".
  • People are more than twice as likely to buy a shoe that is too small than too big. Clues that your shoes are too small or too narrow include: foot cramping or "falling asleep" while running or just after running or the formation of blisters and calluses between or on your toes
  • Feet typically get bigger with age. We encourage you to have your feet measured every year. Women's feet often become a half-size (or more) larger after pregnancy.
  • If your feet seem "between" sizes and you cannot decide which size to select, we suggest you choose the larger size. You can make adjustments for a better fit with socks, insoles, or a different lacing pattern.
  • Since feet always swell during the day, we encourage you to try shoes on later in the day when your feet are at their largest.

What Size Am I?

  • The standard Men's width is "D". For Women, the standard width is "B". If the majority of shoes you own fit adequately, these are the widths you should select.
  • If the shoes you own tend to feel overly spacious in width, you should consider selecting a narrower width size. If the shoes you own tend to feel noticeably narrow or snug, then you should consider selecting a wider width size.
  • If your feet seem "between" sizes and you cannot decide which size to select, we suggest you choose the larger size. You can make adjustments for a better fit with socks, insoles, or a different lacing pattern.
  • If you don't see your size on our website, please contact us at 1.800.728.6247. We may be able to place a special order
  • Some people have 2 sizes that are over 1.5 sizes different from each other. We call this split sizing. We do offer a discount on split sizing. For split or speciality requirements, please contact us at 1.800.728.6247

Shoe Widths

The table below shows the definition of widths for men's, women's, and kids' shoes.

  X-Narrow (XN) Narrow (N) Medium (M) Wide (W) X-Wide (XW) XX-Wide (XXW)
Men 2A B D 2E 4E 6E
Women 4A 2A B D 2E 4E
Kids   N M W XW  

Women Shoe Widths: 4A Extra Narrow, 2A Narrow, B Medium, D Wide, 2E X-Wide, 4E XX-Wide

Men Shoe Widths: 2A Extra Narrow, B Narrow, D Medium, 2E Wide, 4E X-Wide, 6E XX-Wide

Sock Sizing
SOCK SIZE S M L XL
WOMEN'S SHOE SIZE 4-5.5 6-10 10-12 13-15
MEN'S SHOE SIZE - 7.5-9 9-12.5 12-16
WOMEN'S SHOE SIZE 4-6.5 7-9.5 10-12.5 - MEN'S SHOE SIZE - 6-8.5 9-11.5 12-14.5

New Balance Insole Sizing

INSOLE SIZE 4 5 6 7 8 9 10 11 12 13 14 15 16
WOMEN'S SHOE SIZE 5-5.5 6-6.5 7-7.5 8-8.5 9-9.5 10-10.5 11-11.5 12-12.5 - - - - -
MEN'S SHOE SIZE 4-4.5 5-5.5 6-6.5 7-7.5 8-8.5 9-9.5 10-10.5 11-11.5 12-12.5 13 14 15 16

Adult Shoe Sizes

adult shoe size chart

Children Shoe Sizes

children shoe size chart


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