Terms and Conditions

Welcome to Brown's Enterprises websites, which include but are not limited to BrownsCatalog.com. The sites are provided as a service to customers of New Balance St. Louis, New Balance Kansas City, New Balance Branson, Brown's Shoe Center and Brown's Catalog. Please review the following terms and conditions of use, which govern your use of the Sites (the "Agreement").

Your use of the Sites constitutes your agreement to follow and be bound by the Agreement. We reserve the right to update or modify this Agreement at any time without prior notice. For this reason, we encourage you to review the Agreement whenever you use any of the Sites. If you do not agree to these terms, please do not use the Sites.

Site Transactions

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. Payments by check or money order may take an additional 2-6 weeks to process.

Right to Change Sites

We reserve the right, at any time in our sole discretion, to: modify, suspend or discontinue the Sites or any service, content, feature or product offered through the Sites, with or without notice; charge fees in connection with the use of the Sites; modify and/or waive any fees charged in connection with the Sites; and/or offer opportunities to some or all users of the Sites. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Site, or any service, content, feature or product offered through the Sites.

Site Contents

Unless otherwise noted, the Sites, and all materials on the Sites, including text, images, illustrations, designs, icons, photographs, video clips and other materials, and the copyrights, trademarks, trade dress and/or other intellectual property in such materials (collectively, the "Contents"), are owned, controlled or licensed by Brown's Enterprises and other trademarks appearing on the Sites are the trademarks of Brown's Enterprises and/or New Balance Athletic Shoe, Inc. as used under license.

The Sites and the Contents are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Sites for your personal use only. No right, title or interest in any downloaded Content is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or exploit in any way any of the Contents or the Sites.

Unless otherwise specified, the Sites and the Contents are intended to promote Brown's Enterprises products and services available in the United States. The Sites are controlled and operated by Brown's Enterprises in Washington, MO.

The content on this site does not constitute medical advice. You should consult your doctor before beginning any exercise, training or athletic program. Brown's Enterprises is not responsible for any medical or health problems that may result from your engaging in any activities described on this site or from any information you obtain from this site. If you ever feel discomfort or pain, you should not continue.

User Comments, Feedback, and Other Submissions

Brown's Catalog, New Balance St. Louis, New Balance Kansas City, New Balance Branson and Brown's Shoe Center are pleased to hear from users and welcomes your comments regarding our products and services. By contacting us, you agree that Brown's Enterprises may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any Comments that you forward to Brown's Enterprises is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay compensation for any Comments; or (3) to respond to any Comments. Brown's Enterprises has the right but not the obligation to monitor and edit or remove any Comments. You agree that your Comments will not violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right. You further agree that your Comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Sites. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead Brown's Enterprises or third parties as to the origin of any Comments. You are solely responsible for any Comments you make and their accuracy. Brown's Enterprises takes no responsibility and assumes no liability for any Comments posted by your or any third party.

Personal Information Submitted Through the Sites

Your submission of personal information through the Sites is governed by our privacy policy, which can be reached by clicking on the "Privacy Policy" link located in the footer section of the Sites (the "Privacy Policy"). This Agreement incorporates by reference the terms and conditions of the Privacy Policy.

Errors, Inaccuracies, and Omissions

Occasionally there may be information on our Sites that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the Sites is inaccurate at any time without prior notice (including after you have submitted your order).


We have made every effort to display as accurately as possible the colors of our products that appear at the Sites. We cannot guarantee that your computer monitor's display of any color will be accurate.

Links to Other Web Sites and Services

The Sites may contain links to other Web sites that are not under the control of Brown's Enterprises. We have no responsibility for the linked Web sites nor does linking constitute an endorsement of any linked Web site. Links are provided solely for the convenience and information of the Site's users.

Returns and Exchanges

If you feel your shoes were defective and were purchased from this website, please contact us by emailing info@brownscatalog.com or by calling 800.728.6247. Regular wear and tear of shoes does not qualify as defective. Original shipping costs are not refundable. Non-defective, worn shoes or shoes received outside of the 30 days are subject to inspection and price adjustment by our Customer Care team. For checks or money orders, please allow an additional 2-4 weeks for processing. If purchased with a gift card, please contact us at 800.728.6247. Returns are handled via UPS. Should you use a different shipping method, you assume responsibility for all shipping charges. Please see our return policy for more.

Legal Notices

Brown's Enterprises, Inc., a Missouri corporation, is an independently owned and operated licensee of New Balance Athletic Shoe, Inc. All content on this site is copyrighted © 1999-2014 by Brown's Enterprises, Inc. All Rights Reserved.

Brown's Catalog, Brown's Shoe Center, New Balance St. Louis, New Balance Kansas City, and New Balance Branson are subsidiaries of Brown's Enterprises, and are authorized, independently owned dealers of New Balance Athletic Shoe, Inc. New Balance and NB logo are registered trademarks of New Balance Athletic Shoe, Inc., used under license. To contact New Balance corporate, please visit the corporate website, www.newbalance.com.

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